Contact and support

Let's talk about what you need.

We help you with using AEVORIQ, accessing the platform and your privacy questions. You can write to us in English or Spanish.

Write to us

Prepare your message

Fill in the fields and open the message in your email app. You decide when to send it.

Describing what happened is enough for us to help. Please don't include passwords or full bank details.

The form prepares an email to soporte@aevoriq.online. It does not send the message from this page.

Before you write

Frequently asked questions

How do I sign in to Personal?

Open AEVORIQ Personal and sign in with your Google account. If you see an access restriction, write to us with the email you want to use and the message shown on screen.

Is the app in English?

This website is available in English. The app itself (Personal, Business and Foundation) is currently in Spanish.

Can I use it with my business or foundation?

AEVORIQ has solutions for organizations with teamwork, roles and permissions. Ask about availability and access conditions for your business, foundation or program.

How much does AEVORIQ cost?

Access is free for the Foundation's beneficiaries in active programs. For other users and organizations, ask the team about availability and current conditions.

Where is my data stored?

In Personal, your financial data is stored in your own Google Drive and Sheets account. The app may also keep a temporary copy on your device so you can check information offline.

In Business/Foundation, data is stored in a managed database, with spaces and permissions per organization. See the details in our Privacy Policy (in Spanish).

Do I need to install anything?

You can use AEVORIQ from your phone or computer browser. If you prefer a shortcut icon, see the installation options for your device.

What security options does Personal have?

Sign-in uses your Google account. The app asks for permission to the files it creates and the ones you choose to authorize. You can also turn on a local PIN and use an encrypted vault with a master password.

Who is behind AEVORIQ?

The platform is operated by Fundación Dánnhann, a non-profit organization in Colombia (tax ID NIT 901.572.833-0). Learn about its work on the Foundation's website (in Spanish).